Gaming at properbet should always be fun — a form of entertainment, not a way to earn money or escape problems. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control.
At properbet, responsible gaming isn't just a checkbox — it's woven into how we operate every single day. Whether you're spinning slots from Makati, playing Sic Bo in Cebu, or betting on the PBA from Davao, we want your experience to stay enjoyable and within your personal limits.
Gambling involves real financial risk. The house always has an edge, and no strategy guarantees a win. properbet encourages all players to treat gaming as leisure spending — similar to going to the movies or dining out — and never to chase losses or gamble with money you cannot afford to lose.
We comply fully with PAGCOR's responsible gaming framework and the guidelines set by the Philippine Amusement and Gaming Corporation for licensed online gaming operators. Our platform includes a suite of player protection tools that you can activate at any time, free of charge, directly from your account settings.
Minimum age to play on properbet, strictly enforced via KYC verification
Round-the-clock support for players who need help or want to set limits
Minimum self-exclusion period — extendable indefinitely on request
Cost to activate any responsible gaming tool on your properbet account
properbet gives every registered player access to a full set of responsible gaming controls. No waiting, no fees — just practical tools that work.
Set a daily, weekly, or monthly deposit cap in Philippine Peso (₱) to keep your spending within a budget you're comfortable with. Limits take effect immediately when lowered, and increases require a 7-day cooling-off period before they apply.
Set a session duration limit and properbet will send you an on-screen reminder when your time is up. It's easy to lose track of time when you're in the zone — this tool helps you stay aware without interrupting your flow unnecessarily.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended — you cannot log in, deposit, or place bets. Your balance is safely preserved for when you return.
If you feel your gambling is becoming a problem, self-exclusion is the strongest tool available. A minimum 6-month exclusion blocks all access to your properbet account. This can be extended indefinitely. Contact our support team to activate it immediately.
View your full betting history, net win/loss figures, and time spent on the Platform at any time from your account dashboard. Transparency about your actual gaming activity is one of the most effective responsible gaming tools available.
properbet enforces the 21+ age requirement through mandatory KYC verification for all accounts. No player can deposit or withdraw without submitting a valid Philippine government-issued ID confirming they are at least 21 years of age.
Honest self-reflection is the first step toward staying in control. Read through the questions below. If you find yourself answering "yes" to several of them, it may be time to use one of properbet's player protection tools or seek outside support.
Do you spend more money on gambling than you originally planned?
Do you chase losses — betting more to try to win back money you've lost?
Has gambling caused arguments with family members or friends in Manila, Cebu, or elsewhere?
Do you feel restless or irritable when you try to cut down or stop gambling?
Do you gamble to escape stress, anxiety, or problems at work or at home?
Have you borrowed money from family, friends, or used your GCash or BDO savings to fund gambling?
Do you find yourself thinking about gambling even when you're doing other things?
Have you tried to stop or cut back on gambling but found it difficult to do so?
If you answered yes to two or more of these questions, we strongly encourage you to activate a cooling-off period or self-exclusion through your properbet account, or reach out to our support team.
Activating responsible gaming tools on properbet takes less than two minutes. Here's how:
Visit properbet and log in using your registered email and password. All responsible gaming tools are available directly from your account dashboard — no need to contact support first.
Navigate to your account profile and select "Responsible Gaming" from the menu. You'll find all available tools listed clearly — deposit limits, session reminders, cooling-off, and self-exclusion.
Select the tool you want to use, enter your preferred limit or duration, and confirm. Restrictions that reduce your access (like lowering a deposit limit or activating a cooling-off period) take effect immediately.
For full self-exclusion, contact the properbet support team directly via live chat or email at [email protected]. Our team will process your request immediately, 24 hours a day, 7 days a week.
Make it a habit to check your betting history and net figures in your account dashboard at least once a month. Staying aware of your actual spending is one of the simplest and most effective responsible gaming habits.
properbet is transparent about the realities of gambling. Understanding these facts helps you make informed decisions every time you play.
properbet offers hundreds of exciting games — from Sic Bo and live casino to slots and sports betting — all in a safe, fair, and regulated environment. Set your limits, play within your means, and enjoy the experience. 21+ only.
🔞 Strictly for players aged 21 and above. Gambling involves financial risk. Please play responsibly and within your means.